Enterprise Feedback Management

Surveys are the tool of choice if you want to measure product and service quality or receive the feedback of your customers and employees. With EvaSys Corporate, paper-based or online surveys can be created instantly and analysed automatically. At the push of a button, it can verify quality standards, create statistical reports and set feedback processes in motion, thereby improving your organisation’s quality standards.

EvaSys Corporate is particularly easy to use within a distributed organisation, as it is a web-based software solution.

Feedback and transparency for all stakeholders

• Regular surveys play a central role in quality management procedures, whether ISO, EFQM or TQM and thus support personal and organisational development
• Easy implementation - also suitable for small ad hoc surveys
• Hybrid: paper and online surveys in one solution
• Anonymous or non-anonymous surveys available
• Classification of all data in an organisational structure of subareas / divisions / locations for internal benchmarking, as well as in a time frame for long-term comparisons
• Statistical analysis and reports as well as interfaces for advanced statistical analysis. Export to Excel or SPSS
• Centralised data storage - decentralised capturing over various scanning stations(for paper-based surveys) and web(online surveys)
• Highly automated batch processing
• Protects the following interests: anonymity, privacy and data security

Typical application

• Customer surveys
• Employee surveys
• Seminar evaluations (trainer, participants)
• Supplier surveys
• Service quality surveys (customer service, call centers, distribution etc.)
• Event evaluation (event marketing)
• Benchmarking portal (mystery shopping)
• Documentation and testing (safety instructions, etc.)

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